Privacy Policy for Fleurs de Crème
Last Updated: September 4, 2025
Fleurs de Crème (“us”, “we”, or “our”) operates the https://fleursdecreme.com website (the “Service”). Your privacy is of the utmost importance to us. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
By using the Service and placing an order, you agree to the collection and use of information in accordance with this policy and accept our Terms and Conditions.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
a. Personal Data You Provide to Us: While using our Service, such as when you place an order or fill out a contact form, we may ask you to provide us with certain personally identifiable information (“Personal Data”). This includes:
Contact Information: Name, email address, phone number.
Delivery Information: Physical address, city, state, postal code.
Order Details: Information about the products you purchase.
Payment Information: When you make a purchase, your payment details are processed securely by our third-party payment processor (e.g., Stripe, PayPal). We do not store your full credit card number on our servers.
B. Data Collected Automatically: When you visit our website, we automatically collect certain information about your device and browsing activity. This is done through cookies and analytics tools. This data includes:
Your computer’s Internet Protocol (IP) address.
Browser type and version.
The pages of our Service that you visit.
The time and date of your visit, and the time spent on those pages.
Device type and other diagnostic data.
2. How We Use Your Information
We use the collected data for the following purposes:
To fulfill and manage your orders.
To process payments securely.
To arrange for the local delivery of your products.
To communicate with you about your order, including confirmations and updates.
To respond to your inquiries and provide customer support.
To improve and maintain our website and services.
To monitor the usage of our Service through analytics.
To measure the effectiveness of our marketing campaigns.
3. Cookies, Analytics, and Advertising
We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
What Are Cookies? Cookies are small files stored on your device that help our website function properly. For example, our e-commerce platform, WooCommerce, uses cookies to keep track of the items in your shopping cart during your visit.
Google Analytics: We use Google Analytics to understand how visitors engage with our website. It helps us analyze traffic, see which pages are most popular, and improve the user experience. Google Analytics collects data anonymously. You can learn more about Google’s practices by visiting their privacy policy and can opt out of Google Analytics by installing their browser add-on.
Meta (Facebook/Instagram) Pixel: We may use the Meta Pixel on our website. This tool allows us to measure the effectiveness of our advertising on Facebook and Instagram by understanding the actions people take on our website. It helps us with ad campaign optimization, building targeted audiences for future ads, and retargeting to people who have already taken some kind of action on our site. You can learn more about Meta’s privacy policy and manage your ad preferences through your Facebook or Instagram settings.
4. How We Protect Your Data
We take the security of your data seriously and implement a variety of security measures to maintain its safety. Our website uses Secure Sockets Layer (SSL) technology to encrypt information sent between your browser and our server. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Sharing and Disclosure of Data
We do not sell, trade, or rent your Personal Data to third parties.
We may share your information with trusted third-party service providers only as necessary to conduct our business, such as:
Payment processors to securely handle your payment.
Email service providers (WP Mail SMTP) to send transactional emails related to your orders.
These third parties are obligated to keep your information confidential and are prohibited from using your Personal Data for any other purpose.
6. Your Data Rights
You have the right to access, update, or request the deletion of your Personal Data. If you wish to do so, please contact us using the information below. We will respond to your request in a reasonable timeframe.
7. Children’s Privacy
Our Service is not intended for use by anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email:
privacy@fleursdecreme.com]